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Al Fakher Max 5 Warranty and After Sales Checklist 2026

Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Max 5 line.

The Max 5 has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.

Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Max 5.

Why warranty and after sales matters on the Max 5

A clear dead on arrival policy removes friction for retail partners.

A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.

Spare parts availability matters more than warranty length in practice.

Reference specification

Item	Value
Model	Max 5
Brand	Al Fakher
Category	Starter Kits
Battery	800 mAh
Output range	12-60 W
Capacity	4.0 ml
Charging	Magnetic dock
Coil options	0.8 / 1.2 ohm
Carton quantity	100 units

Tracking return reasons feeds directly into the next sourcing decision.

Practical notes for buyers

In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Max 5.

Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.

Checklist

Confirm the exact configuration in writing before the deposit is paid.
Keep certificates current and filed against the exact model name.
Review the reorder point after one full selling cycle.
Record the arrival condition with photographs on the day of delivery.
Check carton quantities against the commercial invoice line by line.
Retain one sealed sample carton from every batch for reference.

Commercial terms

Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.

Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.

Volume tier	Indicative unit level	Lead time
Carton (182 units)	Tier 1	30-45 days
Pallet (692 units)	Tier 2	14-21 days
Container (8587 units)	Tier 3	7-12 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

What warranty applies to Max 5?

Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

What happens if a batch fails inspection?

The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Final word

The buyers who do this well are not luckier; they are simply more consistent about the basics.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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